The Office of the Cargo Agency Commissioner/Ombudsman is in Geneva, Switzerland and serves the three IATA Conference Areas:

                    Area One: the Americas (except USA), including the Caribbean

 Area Two: Europe, Africa &  Near and  Middle East

  Area Three: Asia, Australasia and the Pacific Islands



Inquiries should be addressed to:


Mr Brian Barrow

Cargo Agency Commissioner/Ombudsman

15 chemin du Pont-de-Ville

CH-1224 Geneva



Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel:  +41 (0)22 788 0380

Cell: +41 (0)79 332 0970